Therapy requires commitment and investment in terms of energy, time and, of course, money. The following sections provide answers to some frequently-asked questions regarding payment modalities, billing and insurance. Please note that fees are based on guidelines set forth by the Ontario Psychological Association.
As you would when paying in person for goods or services, payment is expected immediately following our session. This should be completed via Interact/email bank transfer. In fact some clients prefer to send payment just prior to the scheduled appointment. Either is just fine. Please do not wait for a bill to be issued. Your payment is expected without prompting after our session and I will only send bill reminders if conditions of payment being received within 24-hours after our meeting have not been met. Thanks in advance for facilitating this process. Please note that missed appointments for which 24 hours is not given as advance notice will be charged at 100% the regular fee.
The OwlTherapy Practice Management platform that I use for scheduling appointments and for clinical communication allows for secure transmission of receipts to all clients. Within 24 to 48 business day hours, clients will receve a receipt indicating the total fees paid for services. This receipt will provide all crucial information, including my clinical and professional permit numbers.
